Frequently Asked Questions
How do I reset my password?
Octopyd uses one‑time passcodes (OTP) for authentication. A code is emailed to you each time you sign in. If you don’t see the email, please check your spam or junk folder.
How quickly do you respond?
Our team replies within 1 business day, often sooner.
Do you offer phone support?
Yes—reach us at the number below during business hours.